Every Client Accountability Clause
In addition to standard agency practices, the 'Every Client Accountability Clause' is a pledge to our policyholders that we are prepared, dedicated, and invested in providing a best-in-class insurance experience designed to strengthen our client's businesses.
As an LCIS client, you have direct access to the leadership portal that includes management, department heads, and ownership. Should we waver from our pursuits, the use of this portal is encouraged to privately and candidly share constructive feedback, suggest improvements, or spark action to ensure reliable and consistent support.
Every member and employee of LCIS has committed to fulfilling this clause to modify the perception of insurance by developing a genuine partnership built on accountability.
It is our privilege to act as your insurance advisor, and we look forward to the opportunity to create success together. From one business leader, client, and person to another, we sincerely look forward to exceeding your expectations.
Our Commitment
Services
- Worry-Free Certificate Management
- Custom Risk Avoidance Assistance
- Client-First Claims Support
- Year-Round Audit Control Solutions
- Annual Renewal Pre-Checks
- Policy Compliance Checks
Support
- Primary Point of Contact
- Dedicated Service Team
- Direct Access to Leadership
- Premier Personal Lines Access
Access
- Full-Service Online Client Portal
- On-The-Go Mobile App
Approach
- Accountable & Educational
- Transparent & Timely
Our Approach
Accountable & Educational – No questions dodging or confusing insurance lingo. Our advisors are real people, here to help. We stand by our product, our knowledge, and, most of all, our clients.
Transparent & Timely – Busy professionals don't have time to waste. That's why we provide clear, honest information as quickly and responsibly as possible.
